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May 5, 2020

Member Profile: Dr. David Osterbauer

Athos Health Team
3 Min
Dr. David Osterbauer

David was diagnosed with Chronic Inflammatory Demyelinating Disease leaving him unable to work and without pay for 23 weeks.

The disease is an inflammatory progressive peripheral neuropathy that causes progressive weakness and numbness in the upper and lower limbs particularly in the hands and feet.

Having used up all available resources I was able to reach out to Athos Health and get in touch with an Athos Advocate, Jon. Jon was a God send; he was able to achieve results right away.

“After Met Life denied the claim for long term disability due to forms not being improperly completed by the providers, they kept going back and forth requesting more and more from my doctors and myself.” Through Athos’ online portal Jon was able to stay in contact with me and consistently contacted Met Life to work out the details.

Met Life had denied David’s request for long-term disability leaving him without pay for 23 weeks.

“Athos was able to get the ball over the finish line but was so decisive that my long-term disability was approved in 10 calendar days. Jon became involved at week 20 and was able to get the matter fixed within 4 weeks.”

David was burdened with stress and fear caused by his inability to work and Athos was here to help him resolve his disability claims.

“Without Athos I could have gone weeks more without pay, and I am so grateful I was able to receive help to resolve my issue.” Athos is here to advocate for your employees to ensure they receive the benefits they deserve.

Helping members like David is what keeps Athos striving for success when it comes to navigating the fragmented healthcare system. We strive to help our members with surprise medical bills, denied claim support, and out-of-network negotiations.

Athos will apply the same practices and concepts to help your employees with denied claims, so they can get back to business as usual.

Contact us at to learn how we can help your organization and click the link to explore our website. The healthcare system is complex and confusing, and we are here to help.

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